Company Services

• Telecommunications Expense Audit / Analysis

This comprehensive analysis examines every telecommunications service and expense of your operation to discover unused services, unauthorized fees, under-utilized services, incorrect rates, inaccurate bills, over-charges, etc. Our technical approach to this process digs in deep to insure that every service is utilized, verified, tested, and documented. This information is then audited against current carrier invoices, customer service records, and contracts. Corrections and adjustments are requested and verified with your carrier to confirm all savings and recovered refunds. This process is the only way to accurately confirm all of your services of this critical utility of your business.

• Telecommunications Optimization Analysis

Telecommunications services need to be optimized for efficiencies. This process studies call flow, inbound and outbound traffic, facilities utilization, and functionality to determine proper line and circuit requirements and rate structures to service the current demands of your telecommunications operation. Business factors such as workforce sizing, new technologies, experienced call handlers, increased wireless usage, etc, all contribute to the need to optimize your telecommunications services. Significant savings are waiting to be realized through optimization.

• Telecommunications System Audit / Inventory

Proper management of a telecommunications system requires an accurate inventory of the major components of the system. This includes all supporting infrastructure and trunking. The results of this system audit allow efficient management of maintenance contracts, upgrades, expansions, enhancements, and replacements. Strategic planning becomes less complex with a solid foundation of system information.

• Cable Infrastructure Design / Testing / Documentation

Our cable infrastructure services include all aspects of proper design engineering of inside and outside plant facilities to support voice and data applications. This service is offered through an RCDD structured cable systems engineer.

• Systems & Network Design

Designs for voice systems (VoIP), voice applications, LANs, WANs, wireless systems, and paging (PA) systems are some of the specialty services offered by DimensionTel, LLC. Doing it right the first time is worth the effort.

• Specification / RFP Services

Having a detailed accurate specification for bidding purposes is fundamental to the procurement process for any telecom service or system. DimensionTel specializes in generating clear and concise specifications and detailed Request for Proposals (RFP’s) to support a competitive bid process amongst carriers and vendors. We handle all steps of this competitive process including solution review and final recommendation. Fair competition automatically creates significant cost savings.

• Telecommunications Management Services / Outsourcing

Managing the telecommunications services of any organization can become overwhelming, therefore DimensionTel offers management services to fully or partially handle your telecommunications operation.

• Business Continuity / Disaster Recovery Planning

DimensionTel offers strategic planning services to address the “what if” situations that can partially or wholly impact your telecommunications operation. Be prepared with a plan and minimize the chaos associated with major and minor business interruptions.

• Network Mapping / Diagrams

The easiest way to manage a complex network is to have it “mapped” or “diagrammed” from accurate and verified information. DimensionTel specializes in producing detailed diagrams to meet your planning and managing needs.

• Project Management / Strategic Planning

DimensionTel offers project management services to coordinate efforts and minimize risks with any type of telecommunications project. We also offer strategic planning services to help match telecommunications efficiencies with your short-term and long-term operational and financial objectives.